Mobile Checkout Broken - by rhymeandreason

This topic has 5 replies, 3 voices, and was last updated 10 years, 9 months ago ago by Eva Kemp

  • Avatar: rhymeandreason
    rhymeandreason
    Participant
    March 6, 2015 at 01:53

    Hello,

    I have encountered two issues with the mobile checkout process that I need resolved before launching my store.

    1) There is a fault in the ‘Your Order’ section during checkout on mobile devices. Instead of a breakdown of the order and payment options, it only reads: [object OBJECT]

    2) Also on the mobile checkout page, under the ‘Billing Details’ section, the drop-down menu for ‘State’ overlaps the Postcode field, so the customer is unable to see the postcode they have entered.

    My login details have been noted in ‘Private Content’. Please note I was planning on launching the site later today, so your timely response would be most appreciated.

    Thank you,

    Dominic.

    Please, contact administrator
    for this information.
    4 Answers
    Avatar: Robert Hall
    Robert Hall
    Participant
    March 6, 2015 at 08:38

    Hello,

    Please try to update WooCommerce plugin to the latest version and check the issues.
    Also don’t forget to make backup your site and old WooCommerce plugin.

    Regards,
    Robert Hall.

    Avatar: rhymeandreason
    rhymeandreason
    Participant
    March 7, 2015 at 02:24

    Hello,

    I have updated to the latest WooCommerce version and both problems persist.

    Can you please investigate the matter at your earliest convenience?

    Thank you.

    Avatar: rhymeandreason
    rhymeandreason
    Participant
    March 7, 2015 at 02:32

    Apologies – after the WooCommerce data update both issued were fixed.

    Appreciated!

    Avatar: Eva
    Eva Kemp
    Participant
    March 7, 2015 at 17:55

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

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