Mobile and home page grid issues - by ivystudios

This topic has 2 replies, 2 voices, and was last updated 8 years, 10 months ago ago by Eva Kemp

  • Avatar: ivystudios
    ivystudios
    Participant
    June 23, 2015 at 13:33

    Hello,
    The client I built this site for has informed me that she as well as others have viewed the site on iphone and the product images overlap and show the incorrect image with the products.

    I also noticed that on the home page I have specified 4 products to display and have it set to show in 4 columns but it remains at 3 columns. I changed it through the visual editor and I changed in in the theme options and it will not change to 4 columns. My login information can be sent to you if you’d like to log in and take a look at it.

    The mobile version does not work correctly which is a big issue for the client. I’ve been trying to troubleshoot for the last few days to no avail so I’d really appreciate your help in getting this them to work on mobile.

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Eva
    Eva Kemp
    Support staff
    June 23, 2015 at 15:00

    Hello,

    I’ve enabled responsive design in Theme Options > Responsive. Please check your site with mobile devices now.
    Please try to use Products element in VC editor http://storage1.static.itmages.com/i/15/0623/h_1435067970_5613077_d8034382d8.png instead of WooProducts element for your home page.

    Regards,
    Eva Kemp.

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