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  Ramin

  Participant

  April 3, 2026 at 12:08

  Hello,

  I am using the XStore theme with WooCommerce and AJAX filters enabled.

  I am experiencing an issue with the mobile off-canvas filter button:

  – The filter button works on the first click
  – After AJAX refresh, the button disappears

  Additionally, I would like to implement a more professional filtering UX similar to image.
  My goal is:
  – Place the “Filter” button next to the “Sorting” dropdown
  – Both should be positioned above the product grid
  – Filter should open as off-canvas or popup
  – Must fully support AJAX filtering without breaking after reload
  – Should work properly on mobile and desktop

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  3 Answers
  

  Andrew Mitchell

  Support staff

  April 3, 2026 at 14:35

  Hi there!

  Thanks for using XStore.

  We’ve reviewed your request and it requires custom development, which is outside Envato’s support policy. To get it done properly and on time, please submit it to our trusted partner WP Kraken:

  You’ll get:

  – fast quote & timeline
  – turnkey implementation by a vetted team
  – warranty on delivered work

  We’re confident this will help—hope you can make use of it shortly.

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  Ramin

  Participant

  April 3, 2026 at 14:41

  Hello,

  Thank you for your reply.

  I understand that implementing a custom top filter layout (like placing filter next to sorting) may require custom development.

  However, my main issue is not about custom design.

  The current problem is with the default XStore functionality:

  – The mobile off-canvas filter button works only on the first click
  – After AJAX refresh, off-canvas button disappears

  This seems to be a bug or JavaScript issue related to AJAX reloading, not a custom feature request.

  I extended support specifically to resolve this issue with the default functionality.

  Thank you.

  #468277 Copied
  

  Andrew Mitchell

  Support staff

  April 5, 2026 at 11:38

  Hello, Ramin,

  As far as we can see, the Mobile AJAX filter button is working correctly. Please review the attached video.

  Best regards,
  8Theme Team

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  support staff only.

  #468338 Copied
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