Return to previous page

Mixed languages in XStore dashboard /English/Finish/Estonian

This topic has 10 replies, 2 voices, and was last updated 2 days, 6 hours ago ago by Andrew Mitchell

Indrek Varik

Participant

May 18, 2026 at 16:51

Hello,

We are using your nice XStore skin, but after an upgrade where the site language “Suomi (Finnish)” became available in the dropdown menu, our dashboard now shows three different languages at the same time: English, Finnish and Estonian.

This is very uncomfortable for managing the e-shop, because our knowledge of Finnish terminology is not very good and we would prefer to have the entire administration side in English.

Please have a look at the attached screenshots. I marked the Finnish menus in yellow and the Estonian menus in light blue.

I originally started the setup in Estonian, because it is my native language, and later switched the administration language to English.

Could you please advise what we should do to make the entire dashboard appear only in English?

Thank you in advance,
Indrek

Please, contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#470454 Copied

9 Answers

Andrew Mitchell

Support staff

May 19, 2026 at 07:07

Hello, Indrek Varik,

We have sent you an email with private content, but we also require access to your website’s FTP

Best regards,
8Theme Team

Please contact administrator
for this information.

#470474 Copied

Indrek Varik

Participant

May 25, 2026 at 06:58

Please find the temporary FTP access details below for troubleshooting

Host: http://ftp.zone.ee
Port: 21
Protocol: FTP over TLS (FTPS)

Home directory is limited to the website root only.

Please let me know from which country your developer will connect, so I can whitelist the access if needed.

This access is temporary and will be removed after troubleshooting is completed.

Content is visible for topic creator and
support staff only.

#470680 Copied

Andrew Mitchell

Support staff

May 25, 2026 at 13:27

Hello, Indrek

Unfortunately, we are currently unable to access the administrative section of your website, as we receive the following message: Forbidden – You don't have permission to access this resource.

Best regards,
8Theme Team

#470717 Copied

Indrek Varik

Participant

May 25, 2026 at 15:34

Hello, sorry to hear. Did you used security connection SSL/TLS, it is required by the Zone server. Near of it I have in server also configuration for countires, from where the user will take contact. Please provide me your country, will add it into user settings.

#470728 Copied

Andrew Mitchell

Support staff

May 26, 2026 at 08:30

Hello, Indrek,

Yes, we have used an SSL connection, and we have also tried using a VPN from different countries, but the result remained the same.

Best regards,
8Theme Team

#470750 Copied

Indrek Varik

Participant

May 26, 2026 at 09:16

Please provide information from which country I should allow access? It is probably zone server restrictions

Content is visible for topic creator and
support staff only.

#470752 Copied

Andrew Mitchell

Support staff

May 26, 2026 at 15:24

Hello, Indrek Varik
We have conducted tests from Bulgaria, Spain, Poland, the United Kingdom, and Ukraine.

Best regards,
The 8Theme Team

#470783 Copied

Indrek Varik

Participant

May 31, 2026 at 22:56

Sorry, you did not understood me – I have not marked any country, but maybe I should. This was my target with this question, for which country I should allow usage?

#470886 Copied

Andrew Mitchell

Support staff

June 1, 2026 at 15:10

Hi,

We appreciate your prompt response.

We have listed a whole list of countries, if you need us to choose one for your convenience, let it be Ukraine.

Warm Regards,
The 8Theme Team

#470912 Copied
Viewing 10 results - 1 through 10 (of 10 total)