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Missing Radio Buttons and Checkboxes on Gravity Forms

This topic has 2 replies, 2 voices, and was last updated 6 years, 5 months ago ago by Rose Tyler

Kylie

Participant

October 31, 2017 at 17:58

We just installed Gravity Forms and elements of the forms aren’t showing up. There are no visible radio buttons or checkboxes. The Insert Form button is also missing from the Text Editor panel which makes it cumbersome to insert forms. We have another formbuilder (Quform) activated on the site because essential forms are still active through that plugin, I tried deactivating Quform and clearing the cache to see if that was causing either of the issues but nothing was resolved.

I think you just released a theme update, so I’ll work on accomplishing that while awaiting your response.

Please, contact administrator
for this information.

#176493 Copied Theme version: 3.3

1 Answer

Rose Tyler

Support staff

November 1, 2017 at 08:41

Hello,

Please note we don’t guarantee full compatibility of 3rd-party plugins with the theme. Sorry, we don’t provide support for 3rd-party plugins.
But you may try to disable Ajax “Add to cart” option in Theme Options > Single Product Page and then check.

Regards

#176510 Copied
Tagged: buttons, checkboxes, gravity forms, missing, radio, templates, woocommerce, wordpress
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