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Missing products in menu - by Dittemila - on WordPress WooCommerce support

This topic has 6 replies, 2 voices, and was last updated 7 years ago ago by Jack Richardson

Dittemila

Participant

March 12, 2017 at 14:47

Hallo. I have 2 issues on my site.

1. I have made new top menu categories, my translated products on my English site is not showing up in the top menu categories.

2. I have added a “wocommerce product” on my frontage. selected that the products to show is “NEW” but nothing shows up?

Thank you
no products in top menu?

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5 Answers

Jack Richardson

Support staff

March 14, 2017 at 11:46

Hello,

Please provide us with WP Dashboard credentials in private content area.

Regards,
Jack Richardson.

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Dittemila

Participant

March 15, 2017 at 11:36

i did

Please, contact administrator
for this information.

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Jack Richardson

Support staff

March 17, 2017 at 16:32

Hello,

As I see you are using outdated theme and required plugins.
Please update all the items to the latest versions.
Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.
Required plugins can be downloaded here https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

Regards,
Jack Richardson.

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Dittemila

Participant

March 24, 2017 at 11:17

Can you help me do this?

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Jack Richardson

Support staff

March 27, 2017 at 09:46

Hello,

Please confirm you have full backup of your site including database so we can help you with update.

Regards,
Jack Richardson.

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