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Missing numbers in Xstore widget for attributes

This topic has 6 replies, 3 voices, and was last updated 1 months, 1 weeks ago ago by Andrew Mitchell

Andrea

Participant

March 17, 2025 at 16:53

Why are there no counts in Xstore widgets for attributes? They exist in the default widget and not in Swatches filter?

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#437631 Copied Theme version: 9.4.8

5 Answers

Rose Tyler

Support staff

March 17, 2025 at 20:17

Hello, Andrea,

Thank you for reaching out to us.

We can’t check your site and settings right now – https://prnt.sc/SnvlbSkAo-l0

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best regards,
8Theme’s Team

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Andrea

Participant

March 17, 2025 at 20:35

Sent login data

Please contact administrator
for this information.

#437652 Copied

Andrew Mitchell

Support staff

March 18, 2025 at 09:44

Hello, Andrea,

Thank you for providing access. We have resolved the issue by adding the “Show product counts” option for the XStore Swatches filter. This adjustment ensures that customers who are accustomed to using the widget without quantity display do not encounter any difficulties.

Additionally, we have released and installed patch #9488046 for you, so you do not have to wait for the official update. Please note that the aforementioned option will also be included in the upcoming update.

Should you have any further questions or require assistance, please feel free to reach out.

Best regards,
8Theme Team

Files is visible for topic creator and
support staff only.

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Andrea

Participant

March 18, 2025 at 09:58

ok perfect, tank!

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Andrew Mitchell

Support staff

March 18, 2025 at 10:17

You’re most welcome! Wishing you a wonderful day ahead.

We hope our theme is elevating your experience. If you could take a moment to leave us a glowing 5-star review on ThemeForest, it would mean the world to us. Your feedback is incredibly important and helps us continue to improve.

You can rate us here: https://themeforest.net/downloads

Should you have any other questions or require assistance, please don’t hesitate to contact us. Our dedicated support team is always here to help.

Best regards,
8Theme’s Team

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The issue related to '‘Missing numbers in Xstore widget for attributes’' has been successfully resolved, and the topic is now closed for further responses

Missing numbers in Xstore widget for attributes

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