Missing kategori on shop page, only shows one in frontend.

This topic has 10 replies, 4 voices, and was last updated 1 week, 1 day ago ago by Tony Rodriguez

  • Avatar: Ole H. Lyth
    Ole H. Lyth
    Participant
    March 5, 2026 at 14:18

    Hi,

    I have products in 2 kategories I can see edit mode, but I only shows one in frontend.

    Regards Ole

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    support staff only.
    9 Answers
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    March 5, 2026 at 17:08

    Hello, Ole H. Lyth ,

    Could you please provide temporary wp-admin access? We need to check your settings.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Best Regards,
    8Theme’s Team

    Avatar: Ole H. Lyth
    Ole H. Lyth
    Participant
    March 6, 2026 at 10:35

    Hi.

    Here is login.

    Regards Ole

    Content is visible for topic creator and
    support staff only.
    Avatar: Ayan Rahman
    Ayan Rahman
    Support staff
    March 6, 2026 at 12:49

    Hi,

    We appreciate your prompt response.

    We cannot log in using the credentials you provided, please check.

    Warm Regards,
    The 8Theme Team

    Avatar: Ole H. Lyth
    Ole H. Lyth
    Participant
    March 6, 2026 at 14:37

    Hi,

    It should be correct, can you try again.
    http://www.bylyth-test2.dk

    Regards Ole

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    March 6, 2026 at 15:12

    The reason only two categories are displayed on the shop page is that the other categories do not contain any products. Empty categories are not shown on the shop page. Please add products to the empty categories and check the display again.

    Best regards,
    8Theme Team

    Avatar: Ole H. Lyth
    Ole H. Lyth
    Participant
    March 6, 2026 at 15:16

    Hi.

    I now, but when I see it in front end there is only one category shown.

    Regards Ole

    Avatar: Ole H. Lyth
    Ole H. Lyth
    Participant
    March 6, 2026 at 15:17

    Sorry, now I see it, that’s strange.

    Regards Ole

    Avatar: Ole H. Lyth
    Ole H. Lyth
    Participant
    March 6, 2026 at 15:18

    Thanks for the support! My topic “Missing kategori on shop page, only shows one in frontend.” has been successfully resolved.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    March 6, 2026 at 15:18

    Dear Ole H. Lyth,

    We really appreciate your time and engagement within the WordPress & WooCommerce community

    Your feedback drives every improvement we make in XStore — helping us deliver a smoother and more flexible experience with each update.

    Your input makes a real difference.

    Topic closed.
    The 8Theme Team

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The issue related to '‘Missing kategori on shop page, only shows one in frontend.’' has been successfully resolved, and the topic is now closed for further responses

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