Return to previous page

Missing e-mail-notifications - by digitize now

This topic has 2 replies, 2 voices, and was last updated 6 years ago ago by Rose Tyler

digitize now

Participant

April 24, 2018 at 14:05

Hello everyone,

i´m currently setting up a new webshop using woopress.
Although the settings were made correctly and then checked twice, we´re not receiving any e-mail from the system (for example for new orders). On the other hand the costumer receives on his e-mail both an order confirmation and their processing. Is there a setting which prevents woopress from sending e-mails to the shop operator?

Many thanks for your help.

#191860 Copied Theme version: 4.2.1 WooCommerce version: 3.3.5

1 Answer

Rose Tyler

Support staff

April 24, 2018 at 14:29

Hello,

Please check if the same problem persists with default woocommerce theme – Storefront.
Have you tried to disable all 3rd-party plugins?

Regards

#191866 Copied
Viewing 2 results - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.Log in/Sign up

Unleash your online potential

Explore our best WordPress WooCommerce Themes collection

lazy-placeholder

Makeup Store – WordPress WooCommerce Theme

lazy-placeholder

Boxed Store – WooCommerce Theme

lazy-placeholder

Man Store – WooCommerce Theme

lazy-placeholder

Lawyer – WordPress WooCommerce Theme

lazy-placeholder

Sidebar Boxed Store – WooCommerce Theme

lazy-placeholder

Classic Fashion Store – WordPress WooCommerce Theme

lazy-placeholder

Drinks Store – WordPress WooCommerce Theme

lazy-placeholder

Jewellery Niche Market – Multivendor WP WooCommerce Theme

lazy-placeholder

Industrial Power Tools Store – WordPress WooCommerce Theme

lazy-placeholder

Spa – WordPress WooCommerce Theme

See All Templates

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.