Minimum maximum quantity plugin don't work

This topic has 9 replies, 2 voices, and was last updated 5 years, 10 months ago ago by Rose Tyler

  • Avatar: Henrik
    Henrik
    Participant
    May 18, 2018 at 21:12

    The correct Minimum Quantity shows in the single product page. However the ‘Add to cart’ button only adds 1 item to the cart.

    I’ve narrowed down the plugin conflict to the Redux Framework plugin.

    Do you have any solution?

    Please, contact administrator
    for this information.
    8 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 21, 2018 at 07:29

    Hello,

    I do not see the problem on your site http://prntscr.com/jkiebj
    Please note we don’t give guarantee for full theme compatibility with 3rd party plugins.

    Regards

    Avatar: Henrik
    Henrik
    Participant
    May 21, 2018 at 08:43

    Hi Rose,

    Thanks for your reply.

    But is not when you ad an extra item to the order as the attached screenshot shows. It’s when the minimum quantity is for example set to 100, then there’s only added 1 to the basket. Try this https://progrossist.dk/produkt/styrekabel-3g15-y-jz-100rg/
    We are using the official woocommerce min/max plugin and this is essential for us.

    Please, contact administrator
    for this information.
    Avatar: Henrik
    Henrik
    Participant
    May 21, 2018 at 08:47

    This is the plugin

    https://woocommerce.com/products/minmax-quantities/

    If you can advise any other plugin that can do the same and work in Xstore we will gladly buy it.

    Regards

    Henrik

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 21, 2018 at 09:39

    Hello,

    Thanks for the explanation. Please provide us with temporary wp-admin and FTP access in the Private Content area.

    Regards

    Avatar: Henrik
    Henrik
    Participant
    May 21, 2018 at 09:52

    The required information 🙂

    Please, contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 21, 2018 at 10:21

    Hello,

    You need to disable “AJAX add to cart for simple products” in Theme Options -> ECommerce -> Single product page.

    Regards

    Avatar: Henrik
    Henrik
    Participant
    May 21, 2018 at 10:45

    Great thanks – that did the trick.

    Thank you for the excellent service as usual

    Regards

    Henrik

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 21, 2018 at 10:49

    My pleasure. Thank you for using our theme.

    Regards

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