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Mini Cart not loading or showing and problems on checkout page.

This topic has 8 replies, 3 voices, and was last updated 8 years, 6 months ago ago by Brian Johnson

Vaskebjoedn

Participant

October 7, 2015 at 10:59

Hi,

I wrote on themeforest but said i had to write here.

The minicart on my webpage is not loading or atleast coming up when you hover it. Also on my checkout page it doesnt load so people cant checkout, or buy anything on my website now. It has been like this for a week now. I have tried updating the theme, plugins. I have also deleted the theme and installed it again and still it doesnt work.

Can you help with this ?

#92120 Copied

7 Answers

Brian Johnson

Member

October 7, 2015 at 11:07

Hello

Please provide us with wp-admin credentials to your site.

Regards.
Brian Johnson

#92123 Copied

Vaskebjoedn

Participant

October 7, 2015 at 12:32

Alright.

Please, contact administrator
for this information.

#92174 Copied

Eva Kemp

Support staff

October 7, 2015 at 12:42

Hello,

You’re using old plugins versions. Please update them. You can download plugins archives here:
https://www.8theme.com/download-plugins/ .

Also this plugin was causing the issue – WooCommerce 2Checkout – Inline Checkout. I’ve disabled it. Please clear browser cache and check your site now.

Regards,
Eva Kemp.

#92182 Copied

Vaskebjoedn

Participant

October 7, 2015 at 14:56

Hi, i have updated the plugins that matter and still it does not work. I cleared cache, and i tried 3 browsers.

Also at the bottom of the page there is a 404 from We Build Tools that i dont get why are there.

Would you take another look ?

#92258 Copied

Eva Kemp

Support staff

October 7, 2015 at 14:59

Hello,

Please provide us with FTP credentials in private content.

Regards,
Eva Kemp.

#92260 Copied

Vaskebjoedn

Participant

October 8, 2015 at 12:42

Okay.

Please, contact administrator
for this information.

#92504 Copied

Brian Johnson

Member

October 8, 2015 at 13:26

Hello

I have checked your site and was able to add to cart a product and checkout then. Is your issue solved&. Please provide us with links where we can see the issue if it is still exist. Sometimes 3-d party plugins may cause such fuctionality.

Regards,
Brian Johnson

#92512 Copied
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