Meta for WooCommerce InitiateCheckout event not firing with XStore Checkout Builder

This topic has 2 replies, 2 voices, and was last updated 3 hours, 7 minutes ago ago by Jack Richardson

  • Avatar: ESA
    ESA
    Participant
    October 15, 2026 at 22:06

    Hello,
    We are using XStore Checkout Builder with Elementor and the official Meta for WooCommerce plugin.
    PageView, ViewContent and AddToCart events work, but InitiateCheckout does not fire.
    We tested the woocommerce_after_checkout_form hook on the checkout page and it does not seem to run in our XStore checkout template.
    Also, we cannot find the WooCommerce Hooks widget in Elementor.
    Is there an official XStore way to restore this hook without using custom PHP?
    Website: esacollective.com

    1 Answer
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 16, 2026 at 08:12

    Dear @ESA,

    You can create an additional Checkout page using the default shortcode [woocommerce_checkout] and then temporary designate this page as the checkout page in the WooCommerce settings. If you wish to use the builder layout but find that some widgets are missing in the Elementor panel, please ensure that these widgets are enabled in the Elements Manager (https://elementor.com/help/element-manager/) within the Elementor settings.

    Should you continue to experience issues even with the default shortcode on the checkout page, we kindly request that you contact the plugin author for guidance on correctly configuring the settings or determining which hook you need to use for a builder-based checkout template.

    Best regards,
    Jack Richardson
    The 8Theme’s Team

  • Viewing 2 results - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.Log in/Sign up

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.