Menu with the categories shown twice - by Rafael

This topic has 8 replies, 2 voices, and was last updated 10 years, 4 months ago ago by Eva Kemp

  • Avatar: greydelvalle
    Rafael
    Participant
    August 17, 2015 at 11:47

    I’m setting up a new store with Royal, this is the first time I use it and I have a problem.

    I put on the menu the categories with their relevant subcategories.
    The problem is the categories is shown twice, but not displayed twice when you see a mobile device.

    http://prntscr.com/85kzru

    Please, contact administrator
    for this information.
    7 Answers
    Avatar: Eva
    Eva Kemp
    Participant
    August 17, 2015 at 13:09

    Hello,

    Sorry, but I see duplicate categories neither on your screenshot nor on your site.
    Please clarify the issue with more details.

    Regards,
    Eva Kemp.

    Avatar: greydelvalle
    Rafael
    Participant
    August 17, 2015 at 14:36

    Sorry,
    the product categories its ok, but in the menu its show twice.
    In spanish cuadros = Squares.
    As you can see in the website, squaressquares.

    Avatar: Eva
    Eva Kemp
    Participant
    August 17, 2015 at 15:02

    Hello,

    The reason is you need description to menu items in Appearance > Menus:
    http://storage3.static.itmages.com/i/15/0817/h_1439820102_8897594_58b78f2e70.png
    Remove it from all menu items.

    Regards,
    Eva Kemp.

    Avatar: greydelvalle
    Rafael
    Participant
    August 17, 2015 at 15:27

    Ok, thank you so much.
    I have disabled the description in the screen options.
    Thank you

    Avatar: Eva
    Eva Kemp
    Participant
    August 17, 2015 at 15:47

    Hello,

    You’re welcome.
    Is your issue resolved now?

    Regards,
    Eva Kemp.

    Avatar: greydelvalle
    Rafael
    Participant
    August 17, 2015 at 16:31

    Yes its resolved.
    Thank you

    Avatar: Eva
    Eva Kemp
    Participant
    August 17, 2015 at 16:54

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

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The issue related to '‘menu with the categories shown twice’' has been successfully resolved, and the topic is now closed for further responses

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