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Menu showing category description even though I deleted it

This topic has 5 replies, 3 voices, and was last updated 8 years, 3 months ago ago by Eva Kemp

kdva

Participant

February 8, 2016 at 03:03

First, thank you for the help you have offered me in the past. It has been a huge help. I must ask for help again for this problem:

On my site I have a menu which lets people shop by Company or Category. When I initially set up a couple of the categories I had entered a description. Later I DELETED that description. However, that original description still shows up in my menu!

For instance, I should see Category > Footwear and Slippers
Category > Pet Care
Category > Snacks

etc.

But I keep seeing Category > Footware and Slippers Great footwear and slippers your customer will love.

The Description needs to go!

How can I do this? Thanks.

#112002 Copied Theme version: Woo Commerce

4 Answers

Stan Russell

Participant

February 8, 2016 at 09:42

Hello kdva,

please provide us with admin credentials for your site in private content.
We will check this issue.

Regards,
Stan Russell.

#112041 Copied

kdva

Participant

February 8, 2016 at 12:36

I am giving you my log in info in the private area. Thanks.

Please, contact administrator
for this information.

#112091 Copied

kdva

Participant

February 8, 2016 at 12:59

UPDATE — 7:00 AM — UPDATE

Thank you, I have figured a way around the problem.

Since my category Skin Care and Nails kept showing the description in the Menu even though I had deleted the category description and refreshed my browser multiple times, I found a work around.

I created a new category called Skin Care & Nails, used the same category graphic I had used in the original category and linked my product to that. Then I added my new category to my menu and added it to the front page using the Visual Editor. That worked.

We have a small site that we just started, so that work around is acceptable to us. Thank you for your time. You really do have a fast response time!

#112094 Copied

Eva Kemp

Support staff

February 8, 2016 at 14:19

Hello,

We’re glad you’ve found the solution.

Have a nice day.

Regards,
Eva Kemp.

#112127 Copied
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Menu showing category description even though I deleted it

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