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Menu not saving - by ElitaSharpe - on WordPress WooCommerce support

This topic has 6 replies, 3 voices, and was last updated 6 years, 11 months ago ago by Rose Tyler

ElitaSharpe

Participant

May 23, 2017 at 00:49

Hi. I am not able to save changes to the items in my main menu. I remove the item I want, it disappears from the list, I try to save changes and nothing happens. The page does not refresh. If I manually refresh, the change is not saved. What can I do? Thanks in advance!

#163832 Copied Theme version: 3.2 WooCommerce version: 3.0.5

5 Answers

Rizath

Member

May 23, 2017 at 07:00

hello,

we need your wp-admin login details to check this.
anyhow very likely this happens when you use some third paty plugins which makes some conflict with the theme.

you may try to disable all third party plugins which did not come with the theme and check this.
if you still face the issue let us know your wp-admin login credentials to check this

If you have a lot of menu items and can’t save changes then you need to increase PHP Max Input Vars. By default it is 1000, try to set 5000 or 8000 for example http://sevenspark.com/wordpress/menu-item-limit

#163848 Copied

ElitaSharpe

Participant

May 25, 2017 at 21:40

I have tried deactivating all plugins. I have also increased PHP Max Input Vars to 5000. The menu page still will not save any changes. Login info is in Private Content. Please investigate further. Thanks!

Please, contact administrator
for this information.

#164196 Copied Theme version: 3.2 WooCommerce version: 3.0.5

Rose Tyler

Support staff

May 26, 2017 at 12:21

Hello,

Please try to change PHP Max Input Vars to 10000

Regards,
Rose Tyler.

#164232 Copied

ElitaSharpe

Participant

May 26, 2017 at 13:34

Hiya,

I have done that but the menu still won’t save.

Cheers,

Elita

Please, contact administrator
for this information.

#164243 Copied Theme version: 3.2 WooCommerce version: 3.0.5

Rose Tyler

Support staff

May 26, 2017 at 14:13

Hello,

It was the problem with your “Gallery” and “About” menu items.
Please check menu now.

Regards,
Rose Tyler.

#164249 Copied
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