Menu doesn’t switch to Mobile Menu Icon

This topic has 2 replies, 2 voices, and was last updated 4 years, 3 months ago ago by Rose Tyler

  • Avatar: Stefan
    Stefan
    Participant
    August 25, 2021 at 09:06

    Hello there!

    My problem is I did just set up header builder. Desktop with main menu and mobile with mobile menu. Within the customizer header builder setup everything works fine. The (desktop) menu is switching to mobile menu icon. But if I refresh my project online does nothing happen. I deactivated all unneed plugins too. Same result. No mobile menu icon switch.
    Theme version, Xstore Core plugin and WooCommerce are fresh.

    May you guys have an idea what I do wrong. That would be great!
    (See my site credentials in private content area!)

    Thanks in advance
    Stefan

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 25, 2021 at 11:02

    Hello,

    Thanks for using our theme and for contacting us.
    As I can see, header.php was re-written via child theme. Try to re-name the file via FTP, to temporarily disable it, and header.php will be taken from the parent theme. Then go to Theme Options > Header builder > Mobile header > add the desired content, then check how the mobile menu works. If it solves the problem, compare 2 header.php files, and made appropriate changes in the file of your child theme.

    Regards

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