• 

  Eduard

  Participant

  December 16, 2020 at 06:51

  1. Hello I have a problem related to the menu on the mobile version, when I open it it closes automatically, only after 10 attempts it stays open…
  can you check please?
  https://streamable.com/8g29b7
  2. on the home page i have a slider with 1 image which has a problem does not load the image of slider, as I showed you in the screenshot.
  https://prnt.sc/w3nwmo

  Thank you

  Please, contact administrator
  for this information.

  #264289 Copied Theme version: 7.2.1 WooCommerce version: 4.8
  7 Answers
  

  Olga Barlow

  Participant

  December 17, 2020 at 11:29

  Hello,

  1) Checked your mobile menu and don’t see the issue anymore.

  2) Provide us with FTP access to your site, please. We’ll check the issue in more detail and help you.

  Regards

  #264493 Copied
  

  Eduard

  Participant

  December 17, 2020 at 11:37

  ftp access in private content

  Please contact administrator
  for this information.

  #264494 Copied
  

  Olga Barlow

  Participant

  December 17, 2020 at 18:03

  Hello,

  Thank you. I have passed your issue to our developers. I’ll inform you once they fix the problem.

  Regards

  #264624 Copied
  

  Eduard

  Participant

  December 17, 2020 at 22:57

  ok thank you

  #264690 Copied
  

  Olga Barlow

  Participant

  December 18, 2020 at 13:05

  Thank you for your patience!

  Regards

  #264782 Copied
  

  Olga Barlow

  Participant

  December 21, 2020 at 11:40

  Hello,

  Clear the cache and check now.

  Regards

  #265135 Copied
  

  Eduard

  Participant

  December 23, 2020 at 10:21

  thank you very much

  #265536 Copied
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