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Menu and footer resetted - by Vinojanath

This topic has 8 replies, 2 voices, and was last updated 4 years, 4 months ago ago by Rose Tyler

Vinojanath

Participant

August 22, 2021 at 10:38

Hi, Somehow menu and footer taking theme default menu and footer, even i have updated in staticsblock

#299541 Copied Theme version: 8.0.5 WooCommerce version: 5.7.2

7 Answers

Rose Tyler

Support staff

August 22, 2021 at 10:52

Hello,

As I can see, footer content was created using Elementor, so you need to edit the Footer static block using Elementor.
Enable Elementor for static blocks https://gyazo.com/c44ec88c0bf24793ba441ffb5b5201c6

Regards

#299544 Copied

Vinojanath

Participant

August 22, 2021 at 11:13

Hi,
I mean i have already edited static blocks, and it was working fine, after last update i got the menu and footer resetted, but still updated static blocks are there

#299545 Copied

Rose Tyler

Support staff

August 22, 2021 at 12:05

Hello,

It is strange. Have you cleared cache after the update? Are you able to edit menus, footer now and see changes? Could you provide temporary wp-admin access?

Regards

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Vinojanath

Participant

August 22, 2021 at 12:10

Hi, login in private content, lots of theme images also changed to demo images

Please contact administrator
for this information.

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Rose Tyler

Support staff

August 22, 2021 at 13:50

Hi,

Such a situation may be in case you run an import of the demo one more time or a backup was restored, it can be an effect of a 3rd-party plugin, I can’t say for sure right now. Do you remember what was done before the reset?
As I can see, your footer static block can be edited now, so you can change it depending on your needs. About the header/ menus, I can see your elements there – https://prnt.sc/1qeia5l

Regards

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Vinojanath

Participant

August 22, 2021 at 13:58

Hi thanks, I have fixed by de-activate eliminator, when VC and elementor both activated i got above issue, when i de-activated, it is fixed, now only in footer i have issue, i will try to findout

Thanks

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Rose Tyler

Support staff

August 22, 2021 at 15:00

Hello,

You’re welcome!

Regards

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