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Memory limit 128M not sufficient to run the page

This topic has 6 replies, 3 voices, and was last updated 10 months, 2 weeks ago ago by Andrew Mitchell

masterpiece

Participant

October 7, 2024 at 21:48

Hi,
In the minimum requirements you mention that 128M is the required memory limit. Unfortunately that is not enough, and I cannot load the homepage.
I am getting the out of memory limit. What is worse, even 256M wasn’t sufficient and the homepage loaded only with setting the value to 512M. That is 4x more that the required value.
For clairy let me add that this is a blank installation of the website. Just the required modules installed, nothing else.

#417664 Copied Theme version: 9.4.2

5 Answers

masterpiece

Participant

October 7, 2024 at 22:14

Also Elementor editor doesn’t work with memory below 512M.

#417666 Copied

Tony Rodriguez

Support staff

October 8, 2024 at 07:01

Hello, @masterpiece,

Thank you for contacting us and for using XStore.

1/ Please Check System Requirements:

Ensure that your web hosting environment meets the minimum requirements for the XStore theme. Please increase the memory limit as (512M) and max execution time 300 & max input vars minimum 4000 -Check the image for specific requirements here: https://ibb.co/tZwzJSv

We kindly request that you, Please use PHP version 8.0, 8.1 or 8.2

For this please contact your service provider and ask them to fix it.

After that, Please clear your browser cache and recheck again.

We hope this helps. Should you have any further inquiries or require additional assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme’s Team

#417689 Copied

masterpiece

Participant

October 8, 2024 at 09:53

Hi,
As I am using PHP 8.1.
In the screenshot that you provided, the required value of the memory is 128M. And when I have that set, it doesn’t work. As I mentioned, when I set it to 512M, it works. But that is 4x the recommended value.

#417736 Copied

Tony Rodriguez

Support staff

October 8, 2024 at 11:11

Hello, @masterpiece,

Thank you for your response.

As illustrated in the screenshot previously shared, we have configured a memory limit of 356MB on our test site and have successfully verified that both the Elementor plugin and XStore theme are functioning correctly without any issues.

It is important to note that server requirements can vary as our customers utilize diverse hosting environments. Please be aware that the minimum memory limit required is 128MB.

Please read our theme documentation here: https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/

We recommend contacting your service provider to discuss this configuration and ensure it meets the necessary requirements for optimal performance.

We trust this information will be of assistance to you.

Best regards,
The 8Theme Team

#417751 Copied

Andrew Mitchell

Support staff

October 8, 2024 at 12:54

Dear masterpiece,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

#417793 Copied
Tagged: 128m memory limit wordpress templates, fixing 128m limit in woocommerce, insufficient memory woocommerce solution, troubleshoot woocommerce memory issue, woocommerce memory limit issue, wordpress templates memory problem, wordpress woocommerce memory limit fix
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