Megamenu static block not working - by Whaitey

This topic has 10 replies, 2 voices, and was last updated 4 years, 1 month ago ago by Olga Barlow

  • Avatar: Whaitey
    Whaitey
    Participant
    March 2, 2020 at 12:42

    Hi,

    My megamenu static block only works on the main page, everywhere else it shows blank, but if i hover over it the links are there, so the content is there but its not showing.

    https://prnt.sc/ra9s8m – main page
    https://prnt.sc/ra9tpu – main category page
    https://prnt.sc/ra9uwu – sometimes it shows like this

    9 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 2, 2020 at 13:00

    Hello,

    Provide us with link to your site and temporary WP Dashboard access to check the issue and help you.

    Regards

    Avatar: Whaitey
    Whaitey
    Participant
    March 2, 2020 at 13:13

    Done

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 2, 2020 at 17:30

    Hello,

    We can’t log in http://prntscr.com/raf7ji

    Regards

    Avatar: Whaitey
    Whaitey
    Participant
    March 2, 2020 at 17:33

    Yes sorry i got the mails, try now

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 2, 2020 at 19:45

    Hello,

    Provide us also with the FTP access. We need to check some files in addition.

    Regards

    Avatar: Whaitey
    Whaitey
    Participant
    March 2, 2020 at 20:03

    Here you go

    Please contact administrator
    for this information.
    Avatar: Whaitey
    Whaitey
    Participant
    March 3, 2020 at 12:47

    Hi,

    Any update on this one? Its still broken for some reason.

    Avatar: Whaitey
    Whaitey
    Participant
    March 3, 2020 at 14:11

    Sorry, a little update.
    I disabled w3 total cache and it solved the problem. The only thing is now that for some reason it broke it. Any tips on what couldve possible gone wrong?

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 3, 2020 at 19:18

    Hello,

    We have fixed the problem and it seems that cache was just not cleared. So, try to enable plugin and flush plugin cache.

    Regards

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