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Megamenu is not working properly, how can I fix it?

This topic has 7 replies, 3 voices, and was last updated 10 months, 3 weeks ago ago by Tony Rodriguez

cestasnov

Participant

June 14, 2023 at 13:51

Hello. I want to ask how to solve the problem with megamenu. Could you please advise me? well thank you

Please, contact administrator
for this information.

#359399 Copied Theme version: 9.1.7 WooCommerce version: 7.8

6 Answers

Rose Tyler

Support staff

June 14, 2023 at 14:32

Hello, Cestasnov,

Thank you for contacting us and for using XStore.

In order to solve this situation, please go to Header Builder > Main menu > Computed box > set 18px padding top and bottom.

Kind Regards,
8theme team

#359404 Copied

cestasnov

Participant

June 14, 2023 at 19:34

Thank you.

Please contact administrator
for this information.

#359422 Copied

Tony Rodriguez

Support staff

June 15, 2023 at 06:50

Hello, cestasnov,

1. To solve the mega menu dropdown issue, please copy and paste the following CSS code to XStore >> Theme Options >> Theme Custom CSS >> Global CSS and check back to your site after clearing the browser cache:

.et_b_header-menu .menu-item-has-children a:after {content: "";display: block;height: 45px;width: 100%;position: absolute;}

2. To set the size of the logo in the advanced sticky header, please navigate to Xstore > Theme Options > Header builder > Advanced Sticky header > General > Custom Sticky Logo > click it on width settings > set Logo Width (Px) as per your requirements and publish it.

Please refer to the images provided at the following link for further reference: https://imgur.com/gSgmIB1 and https://imgur.com/CmtVdEo

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team

#359433 Copied

cestasnov

Participant

June 15, 2023 at 11:18

Thank you very much for your answer. I couldn’t do it according to the instructions.

1 – I put this code: .et_b_header-menu .menu-item-has-children a:after {content: “”;display: block;height: 45px;width: 100%;position: absolute;} in Global css on complete end for other codes.

2 – I did a cache cleanup. When I went to theme settings, advanced sticky header, general, custom sticky logo and here I don’t have the option to click on width setting, logo width. It doesn’t show up for me. I am also sending a screen.

Please contact administrator
for this information.

#359462 Copied

cestasnov

Participant

June 15, 2023 at 11:21

I can only set the global size of the logo. When I set a smaller logo globally, it also shrinks in the sticky header. But then there is a small and unclear logo in the main header.
I can only reduce them together. Can you help me with that? well thank you

#359463 Copied

Tony Rodriguez

Support staff

June 16, 2023 at 05:57

Hello @cestasnov,

1. We have conducted a thorough review of your site and have not identified any issues. The mega menu appears to be functioning correctly. We have recorded a video for your reference and have made it available in the private content area.

2. If you would like to adjust the global size of the logo, please navigate to XStore > Theme Options > Header Builder > Logo > Logo Width (Px) and set it to your desired size. For your reference, please see the image provided here: https://postimg.cc/MngfB1SR.

If the issue persists, we kindly request that you create a video of the issue and share it with us. This will enable us to gain a better understanding of the issue and provide you with an appropriate solution.

You may use the https://www.loom.com/ screen recording tool that records your screen and upload it on their website. You may share the URL here.

Additionally, Please share your site WP-ADMIN Login details in the below-listed format in the private content area so that we’ll check and assist you accordingly.

WP Admin URL:
WP Admin Username:
WP Admin Password:

We kindly recommend that you take a complete backup of your site before proceeding.

Kind Regards,
8theme team

Please contact administrator
for this information.

#359527 Copied
Tagged: fix megamenu, megamenu not working, seo friendly, woocommerce wordpress templates, wordpress megamenu
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