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Mega Menu Slider Issue – Only One Product Displayed Initially

This topic has 5 replies, 3 voices, and was last updated 1 months ago ago by Masterweb

  • Avatar: Masterweb
    Masterweb
    Participant
    April 16, 2025 at 11:23

    Hello,

    I’m experiencing an issue with the product slider in the mega menu using the XStore theme. The slider is set to show 3 products, but initially, it only displays 1 product. After some time (or when I scroll down the page), it automatically corrects itself and shows all 3 products as intended.

    It seems like a lazy loading or JavaScript initialization issue that doesn’t trigger properly on page load.

    Can you help me to fix it?

    Best Regards,
    Masterweb

    Files is visible for topic creator and
    support staff only.
    #440848 Copied Theme version: 9.4.10
    4 Answers
    Avatar: Alex Carter
    Alex Carter
    Support staff
    April 16, 2025 at 14:40

    Hello,

    Thank you for reaching out to us.

    Could you please provide temporary wp-admin and FTP access? We will check what can be done to help you.
    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

    Warm Regards,
    The 8Theme Team

    #440883 Copied
    Avatar: Masterweb
    Masterweb
    Participant
    April 17, 2025 at 08:57

    Hey

    Please contact administrator
    for this information.
    #440954 Copied
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    April 17, 2025 at 15:31

    Dear @Masterweb,

    We hope this message finds you well.

    Kindly check the update at your earliest convenience. We have added the following custom snippet (https://prnt.sc/2y__NMvUygYb) to the Mega Menu widget in the header:

    selector .item-design-mega-menu .etheme-elementor-nav-menu--dropdown.nav-sublist-dropdown {
    display: block;
}

selector .item-design-mega-menu:not(:hover) .etheme-elementor-nav-menu--dropdown.nav-sublist-dropdown {
    opacity: 0;
    visibility: hidden;
}

    Please let us know if everything is working as expected.

    Best regards,
    Jack Richardson
    The 8Theme Team

    #441028 Copied
    Avatar: Masterweb
    Masterweb
    Participant
    April 23, 2025 at 10:10

    It’s working good now, thanks

    #441560 Copied
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The issue related to '‘Mega Menu Slider Issue – Only One Product Displayed Initially’' has been successfully resolved, and the topic is now closed for further responses

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