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  Olga777

  Participant

  February 9, 2026 at 16:51

  Hi there, we have updated the theme to the latest version on the staging site, and Mega Menus stopped working. We use Appearance – Menus Editor. I’m attaching the screenshots of the staging site (upgraded) and Live Site (before upgrade), please Help!

  Thank you

  Files is visible for topic creator and
  support staff only.

  #465644 Copied
  6 Answers
  

  Jack Richardson

  Support staff

  February 9, 2026 at 17:47

  Hello @Olga777,

  Please check our response to your question at the following link: https://www.8theme.com/topic/mega-menu-not-working-after-upgrade-of-the-theme-2/#post-465655. We also kindly ask that you avoid creating duplicate topics.

  Best regards,
  Jack Richardson
  The 8Theme Team

  #465656 Copied
  

  Olga777

  Participant

  February 9, 2026 at 18:05

  sorry about this, I was trying to click on Submit button and it was not responsive, so clicked many times until it worked. I will close this one as soon as the issue is resolved,

  #465659 Copied
  

  Andrew Mitchell

  Support staff

  February 10, 2026 at 09:03

  Hello, Olga,

  In this case, we kindly ask you to provide us with access to the admin panel and FTP so that we can identify the cause of the issue with the patch installation.

  Best regards,
  8Theme Team

  #465689 Copied
  

  Olga777

  Participant

  February 10, 2026 at 14:39

  I got the resolution on the duplicate topic, so I will close this one, Thank you

  #465750 Copied
  

  Olga777

  Participant

  February 10, 2026 at 14:39

  Thanks for the support! My topic “Mega Menu Not working after upgrade of the theme” has been successfully resolved.

  #465752 Copied
  

  Tony Rodriguez

  Support staff

  February 10, 2026 at 14:39

  Dear Olga777,

  We really appreciate your time and engagement within the WordPress & WooCommerce community

  Your feedback drives every improvement we make in XStore — helping us deliver a smoother and more flexible experience with each update.

  Leave Feedback →
  (takes less than a minute)
  

  Your input makes a real difference.

  Topic closed.
  The 8Theme Team

  #465753 Copied
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