• 

  seanseansean

  Participant

  June 3, 2019 at 22:41

  I have the mega menu currently setup with demo content, but when testing I found that on hover the menu appears but when the user tries to move the mouse down to select an item as soon as the mouse is no longer hovering over the main menu item the mega menu collapses making it impossible to access any of the mega menu secondary items.

  Please, contact administrator
  for this information.

  #214907 Copied Theme version: Latest Version WooCommerce version: Latest Version
  12 Answers
  

  Olga Barlow

  Participant

  June 4, 2019 at 08:51

  Hello,

  Check now, please.

  Regards

  #214927 Copied
  

  seanseansean

  Participant

  June 4, 2019 at 22:06

  Thank you for adjusting that, although now there is an issue with the columns inside the menu not being visible. There are 4 columns in the staticblock and only 3 show.

  #214984 Copied
  

  msmetics1

  Participant

  June 5, 2019 at 04:52

  hello, I have been trying to create a new topic with no luck
  If my go through my account page, it just reloads the page after i enter the purchase code

  If i go through the forum page, it just keeps loading after i input my login details

  please check

  #214988 Copied
  

  Rose Tyler

  Support staff

  June 5, 2019 at 12:07

  Hello, @seanseansean

  Please add this code in Theme Options > Custom CSS:

  .menu-static-block.nav-sublist-dropdown {
      display: block;
  }

  Do not forget to clear cache before checking the result.

  Regards

  #215024 Copied
  

  Rose Tyler

  Support staff

  June 5, 2019 at 12:08

  Hello, @msmetics1

  As I can see, you have created a new topic successfully.
  Feel free to ask if you have any other questions.

  Regards

  #215025 Copied
  

  seanseansean

  Participant

  June 5, 2019 at 17:31

  Hey Rose, that corrected the display of the mega menu but now the mega menu displays when the fixed smart menu is enabled on scroll back up the page.

  #215070 Copied
  

  seanseansean

  Participant

  June 5, 2019 at 21:42

  Upon further inspection it appears that the mega menu is displaying continuously on certain pages in addition to the issue with the fixed smart menu.

  Please contact administrator
  for this information.

  #215084 Copied
  

  Olga Barlow

  Participant

  June 6, 2019 at 14:55

  Hello,

  Check now, please.

  Regards

  #215142 Copied
  

  seanseansean

  Participant

  June 6, 2019 at 15:16

  Now the initial problem that started this thread is back. The menu collapses before the user can reach the secondary items. I prefer the way this menu looks as before the solution provided was to just shift the padding but the functionality is unusable as it is currently.

  #215144 Copied
  

  Olga Barlow

  Participant

  June 6, 2019 at 15:29

  Hello,

  Clear the browser cache.

  Regards

  #215146 Copied
  

  seanseansean

  Participant

  June 6, 2019 at 17:35

  Thank you Olga and Rose I appreciate all your help and time on this subject everything is working correctly.

  #215157 Copied
  

  Olga Barlow

  Participant

  June 6, 2019 at 19:07

  You are welcome!

  Regards

  #215162 Copied
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