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Media Upload not working for Chrome within 8Theme Option menu

This topic has 2 replies, 2 voices, and was last updated 7 years ago ago by Olga Barlow

  • Avatar: freerunner
    freerunner
    Participant
    March 29, 2017 at 20:09

    Since the theme update I have been having issues being able to upload images to the website via the theme option menu while using Google Chrome (Firefox works fine). Specifically, Dashboard > 8Theme Options> General > Header Settings > Logo Upload

    Please refer to the video below as reference.

    P.S. I have tried deactivating all of my plugins and clearing the website and browser cache with no effect.

    Please, contact administrator
    for this information.
    #158261 Copied Theme version: 3.10
    1 Answer
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 30, 2017 at 12:25

    Hello,

    1) I don’t seee problem with uploading files http://i.prntscr.com/65585f558054410b86f8fff2e6c3dae2.png
    2) Please, update VC plugin to the latest version https://www.8theme.com/download-plugins/ and check if PHP error still persists. If yes – provide FTP access.

    Regards

    #158347 Copied
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