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  freerunner

  Participant

  March 29, 2017 8:09 pm

  Since the theme update I have been having issues being able to upload images to the website via the theme option menu while using Google Chrome (Firefox works fine). Specifically, Dashboard > 8Theme Options> General > Header Settings > Logo Upload

  Please refer to the video below as reference.

  P.S. I have tried deactivating all of my plugins and clearing the website and browser cache with no effect.

  Site URL: hidden

  Theme version: 3.10

  

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  Olga Barlow

  Support staff

  March 30, 2017 12:25 pm

  Hello,

  1) I don’t seee problem with uploading files http://i.prntscr.com/65585f558054410b86f8fff2e6c3dae2.png
  2) Please, update VC plugin to the latest version https://www.8theme.com/download-plugins/ and check if PHP error still persists. If yes – provide FTP access.

  Regards

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