Media import failed and site language problem

This topic has 7 replies, 2 voices, and was last updated 3 years, 10 months ago ago by Olga Barlow

  • Avatar: Mehmet
    Mehmet
    Participant
    June 3, 2020 at 15:39

    Hi, I am trying to install xstore default/elementor edition to fresh hosting/wp but I got “Media” setup error while in import.
    I did upgrade hosting settings after 1st incomplete setup and try again after wpreset, have trying import again than I got same error.
    My installation doesnt look like default demo. Could you please help for fixing this.

    Also I have trying change xstore shop language to Turkish language by uploaded TR translations to main theme/languages folder but i wont effect.

    Thank for your help

    Please, contact administrator
    for this information.
    6 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 3, 2020 at 16:24

    Hello,

    1) I have checked your site and don’t see missing images. Could you, please, tell me what things do you want to get that are missing on your site? Maybe provide screenshots for better understanding.

    2) Follow the documentation to translate theme and XStore core plugin https://xstore.helpscoutdocs.com/article/30-base-theme-translation
    And site language should be Turkish.

    Regards

    Avatar: Mehmet
    Mehmet
    Participant
    June 3, 2020 at 18:48

    Hi Dear Olga,
    We bought xstore very first time and hoping installation without any errors while misserver requirements.
    Woo products and attributes still not same, if there is a way manual woocommerce product& attributes import may be I will try it…

    Thanks for your help

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 3, 2020 at 18:57

    Hello,

    Do you plan your own store or it will be some kind of the demo? Because if you plan real store it would be better for you to create your real products (simple or variable depending on your needs) https://docs.woocommerce.com/document/managing-products/ and variation swatches https://youtu.be/LgzC4iK-j6A
    Import of the relationships of the variation products and all the variations for all the products requires a great server timeout, that’s why we include only 3 products with variations. Besides almost all the customers create their own products, so there is no need in total copy of all the products from our site. All the other products do not come with variations import and require manual editing if you still need them for the demo products.

    Let me know if this is critical for you.

    Regards

    Avatar: Mehmet
    Mehmet
    Participant
    June 3, 2020 at 19:27

    Hi Dear Olga,
    Customer wants see demo work on his domain…Of course we will add own products later..
    I am afraid that it might be missing something else because the installation could not be completed due to an error.
    I will define variations manually later. First I will try setup with php_display_errors option. Because of this VPS all empty and very powerfull.

    Thanks for your guidance

    Avatar: Mehmet
    Mehmet
    Participant
    June 3, 2020 at 19:55

    Instead of Default theme, marseille2 have been installed without any errors…

    FYI

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 4, 2020 at 09:05

    Hello,

    Marseille02 version has fewer images than the Default one, that could be the reason. But we’ll make a double-check.

    Regards

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