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Master Slider Admin Not Working - by cdixonsu

This topic has 2 replies, 2 voices, and was last updated 6 years, 4 months ago ago by Rose Tyler

cdixonsu

Participant

December 3, 2017 at 02:08

I cannot use Master Slider. I have cleared cache several times. Whenever I try to edit Master Slider in admin, it will not switch from photo to photo. It cannot delete any of the photos in a slide, I cannot replace a photo, I can’t do anything in admin at all.

These are the errors I see when in Chrome > Developer Tools > Console

load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,utils,jquery-ui-sortable,farbtastic,underscore,backbo&load[]=ne,wp-util,wp-backbone,media-models,moxiejs,plupload,wp-plupload&ver=4.9.1:2 Uncaught Error: Method value does not exist
at Function.error (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,utils,jquery-ui-sortable,farbtastic,underscore,backbo&load[]=ne,wp-util,wp-backbone,media-models,moxiejs,plupload,wp-plupload&ver=4.9.1:2)
at a.fn.init.$.fn.spinner (panel.spinner.js:4)
at a.didInsertElement (masterslider.wp.js:120)
at a.r [as didInsertElement] (ember.min.js:10)
at a.trigger (ember.min.js:14)
at a.r [as trigger] (ember.min.js:10)
at Ember._ViewCollection.trigger (ember.min.js:14)
at Object.insertElement (ember.min.js:14)
at a._insertElement (ember.min.js:14)
at r.flush (ember.min.js:11)
2masterslider.wp.js:39 Uncaught TypeError: Cannot read property ‘reinitialise’ of undefined
at applyScroll (masterslider.wp.js:39)
at r.flush (ember.min.js:11)
at n.end (ember.min.js:11)
at n.run (ember.min.js:11)
at Object.Ember.run (ember.min.js:11)
at a._bubbleEvent (ember.min.js:14)
at HTMLDivElement.<anonymous> (ember.min.js:14)
at HTMLDivElement.dispatch (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,utils,jquery-ui-sortable,farbtastic,underscore,backbo&load[]=ne,wp-util,wp-backbone,media-models,moxiejs,plupload,wp-plupload&ver=4.9.1:3)
at HTMLDivElement.r.handle (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,utils,jquery-ui-sortable,farbtastic,underscore,backbo&load[]=ne,wp-util,wp-backbone,media-models,moxiejs,plupload,wp-plupload&ver=4.9.1:3)
masterslider.wp.js:52 Uncaught TypeError: Cannot read property ‘detach’ of undefined
at a.onBGChange (masterslider.wp.js:52)
at l (ember.min.js:10)
at Ember._ObserverSet.r.flush (ember.min.js:10)
at u (ember.min.js:10)
at r.flush (ember.min.js:11)
at n.end (ember.min.js:11)
at n.run (ember.min.js:11)
at Object.Ember.run (ember.min.js:11)
at Object.handler (ember.min.js:18)
at HTMLButtonElement.<anonymous> (ember.min.js:14)

#179168 Copied Theme version: 3.4

1 Answer

Rose Tyler

Support staff

December 4, 2017 at 10:30

Hello,

Thanks for the topic. Hope you are having a nice day.
Do you use latest plugin version? https://www.8theme.com/download-plugins/
Could you please provide wp-admin access in Private Content?

Regards

#179227 Copied
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