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Massive Addons for WPBakery Page Builder

This topic has 5 replies, 3 voices, and was last updated 5 years, 2 months ago ago by John Holden

  • Avatar: krloss3517
    krloss3517
    Participant
    February 8, 2019 at 23:37

    By activating this Massive Addons for WPBakery Page Builder plugin, I can not edit any page or entry, the editor is blank.

    #208843 Copied Theme version: Versión: 5.1.6 WooCommerce version: Versión 3.5.4
    4 Answers
    Avatar: John Holden
    John Holden
    Support staff
    February 9, 2019 at 05:46

    Hi,

    Please send:

    – FTP info (server, username, password, port)
    – Admin info (wp-admin URL, username, password)

    I will check this problem for you.

    Regards,

    #208844 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 11, 2019 at 16:54

    Hello @krloss3517,

    Likely it is a known issue of the Massive Addons plugin that caused by server limits https://codecanyon.net/item/massive-addons-for-visual-composer/14429839/comments?page=36&filter=all#comment_14143143 https://codecanyon.net/item/massive-addons-for-visual-composer/14429839/comments?filter=all&page=79#comment_18501820 You need to contact hosting provider and ask to increase the maximum body length value.

    Regards

    #208976 Copied
    Avatar: krloss3517
    krloss3517
    Participant
    February 13, 2019 at 05:48

    Thank you very much, I read the documentation of wp bakery, I just had to add a code in the .htacces

    #209090 Copied
    Avatar: John Holden
    John Holden
    Support staff
    February 13, 2019 at 07:34

    Hi,

    Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!

    Regards,

    #209095 Copied
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