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Maps don't work - by mediavision - on WordPress WooCommerce support

This topic has 6 replies, 2 voices, and was last updated 7 years, 6 months ago ago by Eva Kemp

  • Avatar: mediavision
    mediavision
    Participant
    October 24, 2016 at 08:38

    I entered the google API key (in the field provided in the Ultimate Voice) for the map, but I still get the error.

    Please, contact administrator
    for this information.
    #143670 Copied Theme version: Royal
    5 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    October 24, 2016 at 09:03

    Hello,

    We can’t access wp-admin panel. There is 404 error.
    Please provide correct url.

    Regards,
    Eva Kemp.

    #143681 Copied
    Avatar: mediavision
    mediavision
    Participant
    October 24, 2016 at 09:14

    See in the private content 😉

    Please, contact administrator
    for this information.
    #143692 Copied Theme version: Royal
    Avatar: Eva
    Eva Kemp
    Support staff
    October 24, 2016 at 13:19

    Hello,

    Please update the theme to 2.8 version.

    Don’t forget to create back up of your files and database before starting update process!


    (it’s for Legenda theme but the process is the same).

    Regards,
    Eva Kemp.

    #143730 Copied
    Avatar: mediavision
    mediavision
    Participant
    October 24, 2016 at 14:20

    I upgraded following the procedure but the problem persists

    #143744 Copied Theme version: Royal
    Avatar: Eva
    Eva Kemp
    Support staff
    October 24, 2016 at 14:51

    Hello,

    The same issue persists with default WordPress theme Twenty Sixteen. Check if you fill in correct API key, also read this article https://docs.brainstormforce.com/how-to-create-google-api-key-in-order-to-make-the-google-map-element-work/ .

    Regards,
    Eva Kemp.

    #143752 Copied
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