Make site live AKA change domain name - by droneshop.biz sales

This topic has 5 replies, 2 voices, and was last updated 4 years, 6 months ago ago by Rose Tyler

  • Avatar: droneshop_biz_sales
    droneshop.biz sales
    Participant
    September 6, 2019 at 19:03

    I have setup a site with the store theme, styled and made perfect.
    So we tried to make the site live. All I did was change the domain name for the site (from droneshop.cleartarn.com to droneshop.biz). I exported the database to sql file, performed a search replace for old domain to new domain. Then imported that sql file.
    All went well and I logged into the site admin, licked de-activate on Xstore then re-activate.
    However the store now just has some of our theme changes but lots of bit missing like menu structure, logo content blocks etc.
    Is there a document we should follow to perform this simple but essential and most likely commonly performed task?

    Please, contact administrator
    for this information.
    4 Answers
    Avatar: droneshop_biz_sales
    droneshop.biz sales
    Participant
    September 6, 2019 at 19:50

    I just tried to import the theme backup file that I made, however that was just before updating the theme which now uses kirki instead of redux framework so the import does not work.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 7, 2019 at 15:48

    Hello,

    Send the file with options by email – 8themes@gmail.com

    Regards

    Avatar: droneshop_biz_sales
    droneshop.biz sales
    Participant
    September 8, 2019 at 12:05

    I’ve sent the file as requested. Let me know if this is resolvable.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 8, 2019 at 14:47

    Hello,

    Our technicians will be able to check your problem on Monday, due to weekends. Sorry for the delay. Please do not change accesses.

    Regards

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