Main theme is broken when I try to edit and there is no header

This topic has 2 replies, 2 voices, and was last updated 7 months ago ago by Tony Rodriguez

  • Avatar: murli
    murli
    Participant
    December 21, 2023 at 19:15

    Hello,
    I bought this theme 3 times and now I cannot see the header and there are some weird things on main theme but when I am on child theme everything seems okay. how can I correct this there is no way to remove the subscribe bottom. and there is no header available. child theme everything is just fine. also can I use the child as main? is there anything wrong with that?

    Please see the link:

    https://prnt.sc/F9uENMPHIjN1

    thanks

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 22, 2023 at 06:47

    Hello, @murli,

    Thank you so much for purchasing our theme and contacting our support center.

    1. I cannot see the header and there are some weird things on main theme but when I am on child theme everything seems okay.

    It appears that the demo content was successfully imported using the child theme, which explains why all features are operational when the child theme is activated on your website.

    However, we understand that upon activating the parent theme, the header seems to be absent. This is because the parent theme has no header.

    2. To assist you in understanding the intricacies of child and parent themes, We kindly recommend reviewing the following articles:

    – An Introduction to Child Themes: https://xstore.helpscoutdocs.com/article/32-child-theme
    – Understanding the Difference Between Parent and Child Themes in WordPress: https://www.hostitsmart.com/blog/difference-between-parent-theme-child-theme-in-wordpress/

    We hope you find these resources informative and useful in managing your website’s themes.

    Should you require any further assistance or have additional questions, please do not hesitate to reach out.

    Warm regards,
    The 8Theme Team

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