Return to previous page

Main header issue – product page showing different menu and home page different

This topic has 32 replies, 3 voices, and was last updated 2 years, 9 months ago ago by Olga Barlow

Olga Barlow

Support staff

July 10, 2021 at 10:11

Hello,

Provide us with FTP access to your site. We need to make changes in core plugin files to fix the error on the home page but were locked because of the fatal error during editing.
We need FTP to proceed.

Regards

#293711 Copied

amarsharma

Participant

July 10, 2021 at 17:36

After your yesterday changes the complete website is gone! showing critical error.

Unfortunately, my client also saw that.
Check screenshot – 5

Please contact administrator
for this information.

#293741 Copied

amarsharma

Participant

July 12, 2021 at 07:37

Please check it’s very urgent. My clients and my management is questioning.

It’s showing critical errors for the last two days now.

#293778 Copied

Olga Barlow

Support staff

July 12, 2021 at 17:12

Hello,

Take our apologies for the delay in answering. Check now.

Regards

#293836 Copied

amarsharma

Participant

July 12, 2021 at 17:34

Thanks.

Just now I got a mail from wordpress, the site is still having some issues.

check private area have shared the mail details,

Please contact administrator
for this information.

#293839 Copied

Olga Barlow

Support staff

July 12, 2021 at 20:47

Hello,

This is out of date notification. We have fixed this issue once you provided FTP.

Regards

#293857 Copied

amarsharma

Participant

July 13, 2021 at 09:23

thanks for your support.

There is a lot of gaps created before product alignment.
So, can we create the layout like this – check the drive for screenshots.

Please contact administrator
for this information.

#293882 Copied

Olga Barlow

Support staff

July 13, 2021 at 15:56

Hello,

This section inherits the layout of the single product page that you built using single product builder https://prnt.sc/1atichi
Is it ok for you?

Regards

#293927 Copied

amarsharma

Participant

July 14, 2021 at 12:56

Yes, that is looking nice.
Let me know how I can get that layout?

Few changes on that layout:
1) Buy now button is again very big – Both add to cart and Buy now must be equal size.
2) Will the gallery image all be open? I can see 4 images on the left side of the product details.

#294058 Copied

Olga Barlow

Support staff

July 14, 2021 at 19:44

Hello,

I have changed the layout using a single product builder.
1) Check now.
2) Provide us with the screenshot for better understanding, please.

Regards

#294118 Copied

amarsharma

Participant

July 15, 2021 at 19:17

Thanks for the help. Great looking now.

New questions:
1) On the home page, when clicking on Add to cart, the popup is not opening automatically. The page is loading and then we need to go and click on the menu Cart icon.
The cart popup right side must open automatically.

2) On clicking the cart icon the product details are not showing in the cart popup. – Check the screenshot in the drive link.

Please contact administrator
for this information.

#294287 Copied

Olga Barlow

Support staff

July 16, 2021 at 11:40

Hello,

1) WooCommerce shortcode used to display product on the home page. It does not uses Ajax add to cart. Page is reloaded after adding to cart if Ajax is not used. It’s not possible to open the cart popup after page reloading.

2) I don’t see the mentioned issue https://prnt.sc/1bqus94

Regards

#294378 Copied
1 2

Viewing 32 results - 21 through 32 (of 32 total)