Mailchimp for WordPress status NOT CONNECTED

Hello,

Thank you for reaching out to us.

The error message indicates that the Mailchimp API key is not configured or has been reset.
Please read more here – https://mailchimp.com/help/about-api-keys/#Find-or-Generate-Your-API-Key

We do not handle such issues directly, as they are not related to the theme you are using. This is determined by how the plugin works, not by anything controlled by the theme author.

Mailchimp is compatible with XStore, but you need to have an active Mailchimp account to use their services. The XStore theme provides the integration feature free of charge, while Mailchimp itself may have its own pricing plans depending on your usage.

Best Regards,
8Theme’s Team

Hello,

1/ To answer your question, it’s best to refer to the plugin documentation or contact their support team directly. Here is the link to their support form: https://wordpress.org/support/plugin/mailchimp-for-wp/

2/ You mentioned that we solved a similar issue before, but there might be a misunderstanding, as such matters are not handled by theme authors. Could you please provide a link to the conversation where we resolved this issue? Here is an example of a different type of question: https://www.8theme.com/topic/mailchimp-for-wordpress-error-there-is-no-form-with-id-163-perhaps-it-was-deleted/#post-454982

Warm Regards,
The 8Theme Team

Hello,

Thank you for your message. The issue was not related to the notice “You need to configure your Mailchimp API key for this form to work properly.” Therefore, our previous recommendations from our conversation here are valid.

Best regards,
8Theme’s Team