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  Matilda Pang

  Participant

  July 28, 2021 at 09:43

  When the magnify glass click on image, the image doesn’t enlarge at all. Please help.

  #296456 Copied Theme version: 3.2.11
  4 Answers
  

  Rose Tyler

  Support staff

  July 28, 2021 at 10:08

  Hello,

  I see that you use Elementor. Edit any page using Elementor and go to Site settings > Lightbox and disable Image lightbox option https://prnt.sc/13cscer

  Regards

  #296466 Copied
  

  Matilda Pang

  Participant

  July 28, 2021 at 10:25

  Do you mean settings under main dashboard? I don’t see Lightbox under that.

  #296473 Copied
  

  Rose Tyler

  Support staff

  July 28, 2021 at 13:39

  I’ve checked this option is disabled.
  1/ Update the theme and Core plugin, then clear cache and check the product image then.
  2/ Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check how it works then.

  Regards

  #296530 Copied
  

  Matilda Pang

  Participant

  July 28, 2021 at 15:48

  It’s working now! Thanks

  #296562 Copied
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