Return to previous page

Loosing color option in theme - by MagmMe

This topic has 4 replies, 2 voices, and was last updated 8 years ago ago by Rose Tyler

MagmMe

Participant

November 28, 2017 at 14:38

Hello,
I got problem with Legenda. I have noticed, that since few days I lost option that change color in WP Visual Composer. I have already updated plugin but nothing changed. The only way to change color is using child-theme. But this is problem for shop manager. Could You help me with this problem?
Take a look in link below
IMG
Best regards!
Martin

#178857 Copied Theme version: v1.0 WooCommerce version: 3.2.5

3 Answers

Rose Tyler

Support staff

November 28, 2017 at 14:49

Hello,

Thanks for the topic. Hope you are having a nice day.
The problem relates to Screets Live Chat plugin.
Reply from the plugin author:

Open “wp-content/plugins/screets-lc/core/library/titan-framework/js/min/wp-color-picker-alpha-min.js” file
Change the content of that file with this one: https://raw.githubusercontent.com/kallookoo/wp-color-picker-alpha-plugin/master/wp-color-picker-alpha.js
Clear browser cache
Refresh chat options

You may use https://javascript-minifier.com/ to minify content of the file.

Regards

#178858 Copied

MagmMe

Participant

November 28, 2017 at 15:07

Yes Rose. That was the problem:) Thank You very much for fastest in the world reply and solution. Best regards!

#178862 Copied

Rose Tyler

Support staff

November 28, 2017 at 15:08

You’re welcome! 🙂
Let us know if you need any further assistance.

We would be happy if you share your experience of using the product and the support quality you received. You can rate our product on Themeforest http://prntscr.com/hg8ibd https://themeforest.net/downloads
This topic will be closed because the issue is solved. Please kindly open up new tickets for additional questions.

Regards

#178863 Copied
Viewing 4 results - 1 through 4 (of 4 total)