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Looking for support with a couple of minor issues with the Xstore theme.

This topic has 6 replies, 2 voices, and was last updated 3 years, 3 months ago ago by create888

create888

Participant

January 13, 2021 at 18:03

Please, contact administrator
for this information.

#268248 Copied Theme version: 7.2.3 WooCommerce version: 4.9.0

5 Answers

Olga Barlow

Support staff

January 13, 2021 at 18:59

Hello,

1) Provide us with correct WP Dashboard and also FTP access to your site to check and help you. The username/password you provided is incorrect https://prnt.sc/wms9tp

2) Unfortunately, WPBakery page builder does not call the necessary scripts to generate styles if you use in the shop page content. Try to create the necessary content using Static Block and then add the Static block content to shop page.

Regards

#268260 Copied

create888

Participant

January 13, 2021 at 20:28

line under navigation

Please contact administrator
for this information.

#268274 Copied

create888

Participant

January 13, 2021 at 20:42

static block before products

Please contact administrator
for this information.

#268276 Copied

Olga Barlow

Support staff

January 14, 2021 at 09:50

Hello,

1) Don’t enable One page menu for your menu if this is not the one page n=menu https://prnt.sc/wn87y2

2) Could you tell me what’s wrong with the block https://prnt.sc/wn85qk if you add it to shop page content https://prnt.sc/wn857d ? What is missing?

Regards

#268331 Copied

create888

Participant

January 14, 2021 at 11:32

really great and prompt support. Thanks you kindly.

#268359 Copied
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Looking for support with a couple of minor issues with the Xstore theme.

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