• 

  Matteo Carrubba

  Participant

  February 5, 2021 at 18:49

  For some reason the logo suddently disappeared.
  Can you please help me?
  Thank you

  Please, contact administrator
  for this information.

  #272637 Copied Theme version: 7.2.4.1
  3 Answers
  

  Rose Tyler

  Support staff

  February 5, 2021 at 19:02

  Hello,

  Please check credentials – https://prnt.sc/yf8vwp
  Have you uploaded the Retina logo? Try to remove it and check then.

  Regards

  #272641 Copied
  

  Matteo Carrubba

  Participant

  February 8, 2021 at 11:17

  Yes, once removed the retina logo it appeared the regular one.
  This means that I should not use a retina logo ?

  #273026 Copied
  

  Robert Hall

  Participant

  February 8, 2021 at 13:55

  Hi

  Yes it could be possible for some devices which support retina logo.

  #273056 Copied
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