Logo bug problem with insert a link site

Hello, @FrancescaRiccardi,

Thank you so much for purchasing our theme and contacting our support center.

Upon reviewing the issue on our test site, we were unable to replicate the problem. It appears that the issue is specific to your website.

Additionally, after inspecting your website, we discovered that some themes are corrupted. The following error message is being displayed: “Installed but incomplete themes.”

To resolve this issue, we kindly request that you follow these steps:

1. Please ensure you take a complete backup of your website.
2. Navigate to the **WP-content/themes** directory and delete the existing XStore theme.
3. Download the XStore theme (version 9.4.4) from the following link: [XStore Theme Download]
https://www.8theme.com/downloads/
4. Reinstall and activate the XStore theme by going to **Appearance > Themes**.
5. After completing these steps, please check if the issue is resolved.

If the problem persists, we recommend keeping all third-party plugins deactivated and granting us permission to debug your site. This may involve deactivating all third-party plugins and any on-site customizations. This will allow us to investigate further and provide the necessary assistance.

Please remember to take a full backup of your site before proceeding with any changes.

We hope this solution helps. Should you need further assistance, feel free to reach out.

Best regards,
The 8Theme Team

Dear @FrancescaRiccardi,

We hope this message finds you well.

Could you kindly inform us which specific parts you encountered difficulties translating?

For your convenience, we recommend reviewing the following articles, which may assist you with the translation process:

– [Base Theme Translation](https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/)
– [Translation Files Update](https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/)

Should you require any further assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

Dear Francesca,

We hope this message finds you well.

We have recently translated some texts into Italian, and they appear to be functioning correctly. You can view the translations here: [Link](https://riccardigioielli.it/wp-admin/admin.php?path=languages%2Floco%2Fthemes%2Fxstore-it_IT.po&bundle=xstore&domain=xstore&page=loco-theme&action=file-edit).

Additionally, here is a screenshot for your reference: [Screenshot](https://prnt.sc/W4AgwLkFvc4T).

Could you kindly remove the existing Italian language translation? It seems it may be causing conflicts with other languages.

Thank you for your assistance.

Best regards,
The 8Theme Team.

Hi @FrancescaRiccardi,

Everything should be working fine.

The language code was set wrong. The correct code should it_IT instead of it:

https://prnt.sc/R5pG5PGyWzw8

You can now continue translate your theme & plugins:
– https://riccardigioielli.it/wp-admin/admin.php?path=languages%2Floco%2Fplugins%2Fxstore-core-it_IT.po&bundle=et-core-plugin%2Fet-core-plugin.php&domain=xstore-core&page=loco-plugin&action=file-edit
– https://riccardigioielli.it/wp-admin/admin.php?path=languages%2Floco%2Fthemes%2Fxstore-it_IT.po&bundle=xstore&domain=xstore&page=loco-theme&action=file-edit

Best regards,
The 8Theme Team.

Dear @FrancescaRiccardi,

Those labels can be editable when you edit your cart page with Elementor:

https://prnt.sc/EncyUwU8osH0

Best regards,
The 8Theme Team.

If you need anything else, please let us know.

Best regards,
The 8Theme Team.