As was mentioned on the latest screenshot, go to Theme Options > Header builder > Mobile https://prnt.sc/ua1it9 , edit content of the header that will be displayed on mobile and make areas sticky depends on your needs.
If this is not what you are looking for, describe the desired result in more detail.
Please describe the problem in more detail.
Try to disable all third-party plugins that do not come bundled with our theme https://xstore.helpscoutdocs.com/article/36-included-plugins , and check how it works then.
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