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Login to view the price – by Sam – on WordPress WooCommerce support

This topic has 5 replies, 3 voices, and was last updated 9 months ago ago by Andrew Mitchell

  • 4 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 26, 2024 at 10:53

    Dear @Sam,

    We are pleased to inform you that we have successfully resolved the issues concerning the opening off-canvas actions and the redirections to the “My Account” page when the off-canvas account element is absent in your header.

    However, regarding your request to redirect users to the current product page after a successful login, we regret to inform you that this feature was not included in the initial scope of planned fixes. This request is considered an additional customization. For more details, please refer to the discussion on your topic where we already posted you same answer: https://www.8theme.com/topic/login-to-view-the-price/#post-405427.

    Thank you for your understanding.

    Best Regards,
    Jack Richardson
    The 8Theme Team

    #411630 Copied
    Avatar: Sam
    Sam
    Participant
    August 26, 2024 at 13:21

    You promised me that this feature will be free in the next update after 2-3 weeks.

    Your promise was 2 months ago, anyway how much does it cost? And if I buy it, how can I guarantee that I will not lose this feature again in any new update as happened and I lost it before.

    #411657 Copied
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 26, 2024 at 15:19

    Dear @Sam,

    I hope this message finds you well.

    We are pleased to inform you that we have successfully addressed the issues highlighted in your previous communications. However, the assistance you now require falls outside the scope of our standard support services.

    To accommodate your needs, we recommend utilizing our customization service, available through the 8theme panel. Our team of specialists will review your request individually to determine how best we can assist you. You can access this service directly at: https://www.8theme.com/account/

    Thank you for your understanding and cooperation.

    Best regards,
    Jack Richardson
    The 8Theme Team

    #411675 Copied
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    August 28, 2024 at 13:32

    Dear Sam,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    #412017 Copied

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