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  tuijatuulia

  Participant

  December 7, 2020 at 13:07

  Hi,
  This is a new issue.. The panel opening when pressing “My Account” in top row – it vanishes when I am middle of filling in the registering data. It takes a while to add all the data when you are a vendor – there are many fields. Why does it disappear and is there a setting not to auto-hide this?
  This prevents my vendors registering to the site, that is not very welcoming. I am getting vendors registering now and it must work.

  #262957 Copied Theme version: 7.2 WooCommerce version: 4.7.1
  5 Answers
  

  tuijatuulia

  Participant

  December 7, 2020 at 13:13

  This happens usually when I get to Phone number.. and there are still more fields to add – page just disappears while I’m writing.

  #262961 Copied
  

  tuijatuulia

  Participant

  December 7, 2020 at 13:14

  Can this be related to newsletter functionality? I have it upcoming with delay?

  #262962 Copied
  

  tuijatuulia

  Participant

  December 7, 2020 at 13:22

  oh it is related to newsletter on-delay – if I make the newsletter wait for a longer time, user is not cut off from the registering.

  #262965 Copied
  

  Olga Barlow

  Participant

  December 7, 2020 at 16:07

  Hello,

  If you set short delay it could be the reason of the issue because newsletter popup appears. So, you sorted out, right?

  Regards

  #262990 Copied
  

  tuijatuulia

  Participant

  December 9, 2020 at 22:43

  Yes, it seemed to be connected with the newsletter delay – it took away the registering panel but did not display the newsletter popup – that is why it took a while to guess what is going on.
  All sorted now thanks.

  #263343 Copied
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