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Topic: Login is not working through theme we have set login system with offpage

Ritik Kumar

Participant

March 31, 2023 7:16 am

Please check the captcha is not working at all its is showing please verify captcha again and again i am attaching the pic
Site URL: hidden
Theme version: 9.0.5
WooCommerce version: 7.5.1

Content is visible for topic creator and
support staff only.

#351828 copied to clipboard

Rose Tyler

Support staff

March 31, 2023 8:56 am

Hello, Ritik Kumar,

Thank you for getting in touch with us.

We do not see the picture/screenshot from you. Please record a video of the problem, upload it on a filesharing service, and provide a link via the Private Content area.

We were able to complete the captcha and login to your site from the first time.

How do you add the captcha? Is it an additional plugin?

Kind Regards,
8theme team

#351845 copied to clipboard

Ritik Kumar

Participant

March 31, 2023 1:41 pm

Yes it is an external plugin named as digits for login

#351883 copied to clipboard

Rose Tyler

Support staff

March 31, 2023 1:45 pm

Hello, Ritik Kumar,

Thank you for your response.

In this case, you need to contact the support of that plugin.

Kind Regards,
8theme team

#351885 copied to clipboard

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