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Login is not working through theme we have set login system with offpage

This topic has 4 replies, 2 voices, and was last updated 2 years, 1 months ago ago by Rose Tyler

  • 3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 31, 2023 at 08:56

    Hello, Ritik Kumar,

    Thank you for getting in touch with us.

    We do not see the picture/screenshot from you. Please record a video of the problem, upload it on a filesharing service, and provide a link via the Private Content area.

    We were able to complete the captcha and login to your site from the first time.

    How do you add the captcha? Is it an additional plugin?

    Kind Regards,
    8theme team

    #351845 Copied
    Avatar: Ritik Kumar
    Ritik Kumar
    Participant
    March 31, 2023 at 13:41

    Yes it is an external plugin named as digits for login

    #351883 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 31, 2023 at 13:45

    Hello, Ritik Kumar,

    Thank you for your response.

    In this case, you need to contact the support of that plugin.

    Kind Regards,
    8theme team

    #351885 Copied

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