Return to previous page

Login fails (error 502) with core plugin active

This topic has 3 replies, 2 voices, and was last updated 2 years, 10 months ago ago by Martin

Martin

Participant

January 27, 2023 at 07:47

Hi,

since having updated to version 9 (or core 5 respectively), login attempts lead to a 502 error. Logout, too, causes a 502.

Only with the core plugin deactivated from FTP I can login, then reactivate it and proceed at front and backend without problems, until logout.

Plugins that could affect login are currently deactivated, except Woocommerce.

Thank you,
Best regards

Martin

Please, contact administrator
for this information.

#345200 Copied Theme version: 9.2

2 Answers

Tony Rodriguez

Support staff

January 27, 2023 at 08:27

Hello, Martin,

We recommend that you update your site’s PHP version to 7.4 and check back again.

Troubleshooting a 502 error can be complicated, as the connection between your browser and most websites is not as straightforward as it used to be. For example, your browser’s request might get routed through a proxy server before making its way to the host in question, and many websites use multiple servers, which can further complicate the issue.

Therefore, there are a few potential causes for this particular error code. We suggest that you contact your hosting provider for assistance in resolving the issue.

Errors in your database.

A server that is timed out, currently unavailable, or just not working as intended.

The server is overloaded with too many requests. Perhaps a DDOS attack, or even just a larger-than-intended spike in traffic.

A problem with your reverse proxy server.

Faulty PHP scripts, courtesy of one of your plugins or themes.

We hope this helps.

Best Regards,
8Theme’s Team

#345201 Copied

Martin

Participant

January 27, 2023 at 15:54

Hi,

it was none of those, but I figured it out in general: some conflict with the setup of the “Really Simple SSL Pro” plugin.

Thank you
Martin

#345242 Copied
Tagged: core plugin, error 502, fails, login, themes, woocommerce, wordpress
Viewing 3 results - 1 through 3 (of 3 total)

The issue related to '‘Login fails (error 502) with core plugin active’' has been successfully resolved, and the topic is now closed for further responses

Login fails (error 502) with core plugin active

Explore our best WordPress WooCommerce Themes collection