Loco Translate problem – translation not show

This topic has 8 replies, 3 voices, and was last updated 5 months, 2 weeks ago ago by Tony Rodriguez

  • Avatar: Pawel
    Pawel
    Participant
    November 10, 2023 at 19:34

    Hello
    We copy the files of Theme and Core Plugin from GlotPress to LocoTranslate Plugin but it not change translations on our Spanish site. There is translation on LocoTranslate but its not visible on website.

    7 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 12, 2023 at 08:30

    Hello, Pawel,

    Thank you for reaching out to us with your concern regarding the translation issues on your Spanish site.

    Upon reviewing your message, it seems that the translations from LocoTranslate are not being reflected on your website despite being present in the plugin. To assist you effectively, we would like to suggest a few steps that might resolve the issue:

    1. Ensure that the language files are placed in the correct directory within LocoTranslate and that they are named appropriately according to your language locale settings.

    2. Verify that the translations are fully synchronized and saved within LocoTranslate. Sometimes, unsaved changes can lead to translations not being displayed.

    3. Make sure that the Spanish language is correctly configured as the default or secondary language in your WordPress settings.

    We can’t check your site – https://prnt.sc/IQiqbNvhbfh5 Please fix it first, then provide temporary wp-admin access, so we can assist you further.

    Kind Regards,
    8theme team

    Avatar: Pawel
    Pawel
    Participant
    November 12, 2023 at 16:06

    Yes its configured well. I send you access data.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 12, 2023 at 16:10

    Hello, Pawel,

    We appreciate your prompt response.

    1/ Please rename this file https://prnt.sc/0wcXYuufI7Hm to xstore-core-es_ES.po
    2/ We do not see the translation for the theme at all – https://prnt.sc/cHX9FpH4JwxD , please upload files, correct names will be xstore-es_ES.po xstore-es_ES.mo

    Kind Regards,
    8theme team

    Avatar: Pawel
    Pawel
    Participant
    November 14, 2023 at 17:33

    Hello we have made all of this changes and it still not translated

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2023 at 18:12

    Hello, Pawel,

    We’ve checked and translations work now.
    Please provide screenshots of strings that you can’t find and translate.

    Kind Regards,
    8theme team

    Avatar: Pawel
    Pawel
    Participant
    November 14, 2023 at 18:16

    Check here https://prnt.sc/j6YKigiWFEdI I marked 2 text that are translated in Loco Translate but not appear on the website.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 15, 2023 at 06:51

    Hello, @Pawel,

    Thank you for your response.

    1/ About Search (Title text, Placeholder Text), you need to change this via XStore > Theme Options > Header builder > edit search and translate the search placeholder text to your language. Please find the attached image for your reference. https://imgur.com/rsiRkoO

    2/ We kindly request that you proceed to the following location within your system: XStore > Sale Booster > Progress Bar > Progress Message Text > Change text as per your needs. You can refer to the visual guide provided via this link: https://imgur.com/iUZM1q1

    We hope this information is helpful.

    Best Regards,
    The 8Theme Team

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