Loco Translate make my site crash and gave back a critical error

This topic has 6 replies, 2 voices, and was last updated 4 months, 3 weeks ago ago by Michele

  • Avatar: Michele
    Michele
    Participant
    July 30, 2025 at 19:26

    I’m having a problem translating the theme as when I try to install loco translate the site goes into critical error, below are the details of the error:

    An E_ERROR error was caused in line 37 of the file e /home/ozulcutt/public_html/wp-content/themes/xstore/framework/custom-metaboxes.php. Messaggio di errore: Uncaught ValueError: Unknown format specifier “O” in /home/ozulcutt/public_html/wp-content/themes/xstore/framework/custom-metaboxes.php:37
    Stack trace:
    #0 /home/ozulcutt/public_html/wp-content/themes/xstore/framework/custom-metaboxes.php(37): sprintf(‘1s %Opzioni’, ‘XStore’)
    #1 /home/ozulcutt/public_html/wp-includes/class-wp-hook.php(324): etheme_base_metaboxes(”)
    #2 /home/ozulcutt/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(”, Array)
    #3 /home/ozulcutt/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
    #4 /home/ozulcutt/public_html/wp-content/plugins/et-core-plugin/packages/cmb2/bootstrap.php(26): do_action(‘cmb2_admin_init’)
    #5 /home/ozulcutt/public_html/wp-content/plugins/et-core-plugin/packages/cmb2/init.php(160): cmb2_bootstrap()
    #6 /home/ozulcutt/public_html/wp-includes/class-wp-hook.php(324): CMB2_Bootstrap_260->include_cmb(”)
    #7 /home/ozulcutt/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(NULL, Array)
    #8 /home/ozulcutt/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
    #9 /home/ozulcutt/public_html/wp-settings.php(727): do_action(‘init’)
    #10 /home/ozulcutt/public_html/wp-config.php(94): require_once(‘/home/ozulcutt/…’)
    #11 /home/ozulcutt/public_html/wp-load.php(50): require_once(‘/home/ozulcutt/…’)
    #12 /home/ozulcutt/public_html/wp-admin/admin.php(35): require_once(‘/home/ozulcutt/…’)
    #13 /home/ozulcutt/public_html/wp-admin/plugins.php(10): require_once(‘/home/ozulcutt/…’)
    #14 {main}
    thrown

    5 Answers
    Avatar: Alex Carter
    Alex Carter
    Support staff
    July 30, 2025 at 19:32

    Hello,

    Thank you for reaching out to us.

    Could you please provide temporary wp-admin and FTP access? We will check what can be done to help you.
    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

    Warm Regards,
    The 8Theme Team

    Avatar: Michele
    Michele
    Participant
    July 30, 2025 at 19:38

    Sure i’ll provide the access

    Please contact administrator
    for this information.
    Avatar: Alex Carter
    Alex Carter
    Support staff
    July 30, 2025 at 19:46

    Hello,

    We’ve activated the loco translate plugin and uploaded translation for the theme and Core plugin as described here – https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/

    We kindly ask you to clear your cache and check whether the issue still persists. If you continue to experience any problems, please provide us with a link to the specific page where the issue occurs so we can investigate further.

    Warm Regards,
    The 8Theme Team

    Avatar: Michele
    Michele
    Participant
    July 30, 2025 at 19:49

    Thank you very much, it seems to work good

    Avatar: Michele
    Michele
    Participant
    July 30, 2025 at 19:49

    Thanks for the support! My topic “Loco Translate make my site crash and gave back a critical error” has been successfully resolved.

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The issue related to '‘Loco Translate make my site crash and gave back a critical error’' has been successfully resolved, and the topic is now closed for further responses

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