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Loco translate doesnt work in my website

This topic has 9 replies, 3 voices, and was last updated 1 months ago ago by Tony Rodriguez

GigWeb

Participant

October 29, 2025 at 23:19

Hello,
I’m trying to translate the texts of the XStore theme using the Loco Translate plugin, but it doesn’t seem to work.

You can check the screenshots too.
I’m facing the same issue with other texts as well — they don’t get translated.

Do you have any idea how to fix this?

Thank you

Please, contact administrator
for this information.

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support staff only.

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8 Answers

Alex Carter

Support staff

October 30, 2025 at 07:41

Hello,

Thank you for reaching out to us.

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Warm Regards,
The 8Theme Team

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GigWeb

Participant

October 30, 2025 at 11:36

Hello ok I gave you access on wp-admin.

Please contact administrator
for this information.

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Alex Carter

Support staff

October 30, 2025 at 11:59

Hello,

Fixed. Please clear cache and check the result.

Warm Regards,
The 8Theme Team

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GigWeb

Participant

October 30, 2025 at 18:08

Hello,

Thanks it’s working.
Could you tell me what the problem was and how you solved it?
So that I know in the future to fix it myself?

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Alex Carter

Support staff

October 30, 2025 at 18:53

Hello,

You’re welcome!

We’ve changed the location of the Core plugin translation files to System (/wp-content/languages/plugins folder) and uploaded translation files for the theme – https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/

Warm Regards,
The 8Theme Team

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GigWeb

Participant

October 30, 2025 at 19:04

Ok thank you

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GigWeb

Participant

October 30, 2025 at 19:04

Thanks for the support! My topic “Loco translate doesnt work in my website” has been successfully resolved.

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Tony Rodriguez

Support staff

October 30, 2025 at 19:04

Dear GigWeb,

Thanks for being part of the WordPress & WooCommerce community!

We’re happy we could assist you. Your feedback truly matters — it helps us make XStore better, faster, and more reliable with every release.

💬 Share your quick feedback here (takes less than a minute)

Together, we’re shaping a better WooCommerce experience for everyone.

Topic closed.
The 8Theme Team

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