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Loco translate can not find/translate strings

This topic has 5 replies, 4 voices, and was last updated 3 months, 2 weeks ago ago by Andrew Mitchell

luc

Participant

March 11, 2025 at 16:45

Good afternoon,
Normally, translating with Loco Translate is really easy. But this time, it’s not working quite as smoothly.

I can’t get the strings in the categories (webshop page) +1 more to translate, and strangely enough, the checkout page (the form) isn’t being translated either.

How can I fix this?

Luc

Please, contact administrator
for this information.

#436929 Copied

4 Answers

Rose Tyler

Support staff

March 11, 2025 at 17:03

Hello,

Thank you for contacting us and for using XStore.

1/ Theme registration is obligatory – https://prnt.sc/A9vGryskpPgZ

2/ Could you please provide temporary FTP access? We will check what can be done to help you.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

3/ Edit the checkout page using elementor > edit texts in settings of the Checkout element – https://prnt.sc/8tfXywYaFmOQ

Warm Regards,
The 8Theme Team

#436933 Copied

luc

Participant

March 13, 2025 at 13:55

Thanks for the reply!
Strange I thought we activated it. I will search for the key.

See the FTP acces in the private content area.

Please contact administrator
for this information.

#437193 Copied

Jack Richardson

Support staff

March 13, 2025 at 16:18

Dear @luc,

Thank you for reaching out.

Since you are using the sidebar widget based on the Elementor builder, you can modify the text directly within the widget’s settings. Please refer to the following link for guidance: https://prnt.sc/YFTjXJvdgFOb.

Should you require any further assistance, please do not hesitate to contact us.

Best regards,
Jack Richardson
8Theme Team

#437223 Copied

Andrew Mitchell

Support staff

March 24, 2025 at 11:30

Dear luc,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

#438421 Copied
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Loco translate can not find/translate strings

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