We have posted the comment in the comments area of the WPBakery https://codecanyon.net/item/visual-composer-page-builder-for-wordpress/242431/comments?page=977&filter=all#comment_20884887
We found other users with the same problem (for example https://codecanyon.net/item/visual-composer-page-builder-for-wordpress/242431/comments?page=878&filter=all#comment_18191505 ) but plugin authors did not provide a helpful solution.
Have you given him the login credentials like he asked?
Yes. Waiting for the reply.
Please keep me posted, because i really need a solution. Even mod_pagespeed is disabled serverwide right now and still noticing the problems. Please push WPBakery to find a solution very quick. Thank you.
Problem is that their support can’t reproduce the problem. Actually, I can see the problem from time to time. One time I don’t have any issue, another one I see the error when reloaded the page.
Their support told us that if even for us problem appears randomly it means something is with the server settings http://prntscr.com/lr5qdd
Do you have any async loading of scripts enabled in the server configuration or something similar?
These are the available Modules : https://prnt.sc/lr94q8
I even deleted mod_pagespeed. I went through almost any combination of cache enabled, cache disabled, files served by nginx, reversed proxy by nginx to apache and and and. This problems occurs all the time. Every other webpage is working without any problems.
I had async loading scripts/plugins in wordpress but they are also disabled.
Really don’t know what to do. The server is a normal plesk installation. Nothing special. Pure standard. I tried every php version, tried event and prefork with almost every combination, no success.
But i never get this error when using edge/iexplorer only chrome.
Really don’t know what to do. This is the only page i am having this problem. 14 other pages work super fine and they are running WPBakery, too.
//Edit: In the configuration right now this problem only occurs when entering the page. I also don’t see the preloader popping up at the beginning. But when i navigate through the menu i see the preloader and the pages load without problems. But when i click on hyperlinks the problem occurs again.
I am offering 50€ for a fix. You can get plesk login from me if you need to do some work there.
Check now, please.
Looks good right now. Hope bug won’t come back.
What is the fix?
Can i enable cache and higher Php version again?
Tell me your paypal.
I have disabled Mailchimp for WooCommerce plugin because I faced notice from that plugin in the console. I think some script of this plugin could be the reason for the problem but you need to check the site during the next few days. You may try to enable the cache and higher PHP version and make sure if everything is ok after that. Let me know about the results.
Thank you for your offer but I don’t need any fee, the main goal is to help our customers because the main award is to satisfy the client and maybe he’ll decide to become returning customer and buy our theme for the next project.
Thank you very much.
Crazy, because i disabled/enabled every plugin one by one. I really tested every combination of everything.
Anyway, thank you very much!
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