Loading of webpage , loads signup form , refreshes after scroll

This topic has 6 replies, 2 voices, and was last updated 1 years, 2 months ago ago by Rose Tyler

  • 5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 14, 2023 at 08:24

    Hello, Sumit,

    Thank you for contacting us and for using XStore.

    We kindly request that you record a video to provide a clearer understanding of your request.

    Kind Regards,
    8theme team

    Avatar: Sumit
    Sumit
    Participant
    August 14, 2023 at 09:55

    where to send ? i have replied to your email just now

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 14, 2023 at 09:58

    Hello, Sumit,

    Please upload the video on a filesharing service, for example – https://wetransfer.com/ , and provide us with the URL.

    Kind Regards,
    8theme team

    Avatar: Sumit
    Sumit
    Participant
    August 14, 2023 at 10:01

    Hey , please check here

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 14, 2023 at 10:05

    Hello, Sumit,

    In order to troubleshoot the issue you are experiencing, we suggest that you first try disabling all third-party plugins (including cache plugins) that are not bundled with XStore. You can refer to the following link for a list of included plugins: https://www.8theme.com/documentation/xstore/plugins/included-plugins/ . Additionally, please clear the cache of your browser and check again. It is possible that one of the additional plugins is causing the problem.

    Kind Regards,
    8theme team

  • Viewing 6 results - 1 through 6 (of 6 total)

You must be logged in to reply to this topic.Log in/Sign up

8theme customization service
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.